ICS Expands Design, Engineering, and Construction Services to MENA

Vienna, VA - August, 2014. ICS Nett, Inc. (ICS) was awarded a design/build contract for a state-of-the-art Tier III Data Center for the Kingdom of Saudi Arabia. The Data Center encompasses more than 7800 square meters with a 490 cabinet capacity. “This award is the first of its magnitude for ICS, but certainly not the last” [...]

ICS Rolls Out Premier Call Center Solution and Sets Sight on Exceeding Industry Call Center SLAs

Vienna, VA – August 11, 2014. ICS has successfully rolled out its premier call center solution servicing more than 2000+ customers per day of operations. Call center agents are successfully managing their service calls with extremely negligible wait times,  where per call wait times are trending further downward. As explained by Mike Poel, EVP of IT [...]