WMATA Communication Cable Improvement


ICS Nett is a prime for WMATA Communication Cable Improvement. Earlier in 2014, we were prime for the WMATA SmarTrip® Regional Customer Service Center (RCSC), ICS Nett developed and implemented emerging and real time technologies, starting a national trend for modern day call centers.  This multi-award-winning contract brought both real time reporting and communication capabilities along with the introduction of self-service customer support for all Metro riders, including those in need of ADA (Americans with Disabilities Act) assistance.

About WMATA Communication Cable Improvement

WMATA Communications Cable Improvement.


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Contact Information

For more information, please contact:

  1. Becky Lewis, blewis@ics-nett.com, (703)-434-1309